June 2023: Company landline upgraded to VoIP business system

For a long time, our traditional comcast business phone number was overwhelmed by soliciting or fraudulent calling in. Such as cleaning service, demonstrating of new products or tools, Google listing cheater, etc. It has greatly impacted our normal business running. So we decided to upgrade to VoIP system, in order to get more efficient setup at VoIP server to block majority of soliciting and fraudulent callings.

After comparing some major VoIP providers, we finally chose Vonage Business. It’s useful features and customer service are satisfied so far. For the desktop phone, we purchased Poly CCX 600 Business Media Phone and Yealink SIP-T46U.

Since we upgraded our phone system and properly setup to divert the callings, the soliciting and other business unfriendly calls has reduced sharply.